Da Vinci's Casino

Our deposit options include Visa and MasterCard credit and debit cards, Cashlib, Bitcoin, web wallets and vouchers. We accept only options available in the cashier. Our support team can help identify methods suitable for your country of residence.

Our minimum deposit amount is 5 or 10 EUR, or the equivalent in other available currencies, depending on the method. The maximum ranges from 200 EUR to 1000 EUR according to the method chosen. Only residents in the United Kingdom may choose GBP, and we pay GBP winnings in the same currency only to legal UK residents.

• Visa
• Mastercard
• Bitcoin

We take a 3% processing fee on all deposits and reserve the right to charge 3% - 6.5% for credit-card deposit processing. Card companies or associations may impose additional third-party costs beyond our control. A foreign-transaction fee may apply per transaction and usually depends on the foreign-currency purchase amount, without a minimum or maximum. It can reach 6-8%, and most issuing banks pass it to customers. We hold deposited funds and winnings for placing wagers and settling fees or charges connected with our services.

Use a card or payment account registered in your own name, with the same first and last names as your casino account. Our withdrawal security checks cancel withdrawal requests and close the account for a name mismatch without exception. We may also void winnings and refund the original deposit to the account it came from.

For every Bitcoin deposit, initiate the deposit process in our cashier, transfer BTC correctly to the provided address and ensure its arrival and confirmation on the blockchain. We do not process or accept any other cryptocurrency and cannot credit funds sent in it, including Bitcoin Cash. If a crypto deposit is subsequently voided or reversed, we treat it as fraud and void previous, ongoing and future withdrawal requests.

All deposits are final once played and cannot then be refunded. Our conditional deposit-refund option requires a request within 24 hours of the original deposit and completed, approved account-opening compliance. A game-malfunction request needs a screenshot, inability to play credits requires an unplayed balance, and a wrong-charge request needs a statement. Refund processing and issuing costs in your currency are 55.00 for Paper Check, 20.00 for SEPA wire and 75.00 for SWIFT wire. Crypto deposits under $25 cannot be refunded because transaction fees exceed the threshold. We instead credit them as deposits subject to deposit terms.

Our players in the US, Australia and UK can currently withdraw winnings through Bitcoin only. Crypto withdrawals can be quicker, and a crypto withdrawal must follow a crypto deposit. When you request a Bitcoin withdrawal, enter your BTC wallet address in the cashier. We pay only to the BTC wallet registered when you make the request, and we will not reissue a payment sent to a wrong address that you entered. Our minimum amount for a withdrawal is 50 €/$/£/AUD or 500 ZAR.

Wager any deposit at least once before requesting withdrawal. Approval requires wagering of at least 1X the deposit, and we may charge processing fees if it has not been wagered once. Promotional deposits follow their specific promotion's wagering and other terms.

For deposits of 249 USD, EUR, GBP or AUD or less, the maximum withdrawal is 10X the deposit for that play session, with other currencies pegged to USD. After approval, we apply the cap and clear excess funds as non-withdrawable. We may also deduct non-withdrawable deposit bonuses used in that session from the pending withdrawal.

• Bitcoin (UK withdrawals)

Unless otherwise stated, our cashable winnings have no upper limit, but withdrawals are limited to 10000 credits per month and 1500 credits per request. We pay amounts above the monthly threshold in instalments until paid in full. The monthly threshold does not apply to progressive jackpots, but the per-request limit, equivalent to 1500 USD, also applies to progressive-jackpot withdrawals. Excess remains in your account until you can make another request after the first is approved. You may cancel a request while it is in progress.

Verified players may withdraw up to 1000 €/$/£/AUD or 10000 ZAR per week. Players not yet verified who have not submitted documents may withdraw up to 500 €/$/£/AUD or 5000 ZAR per week. Our highest VIP players may withdraw up to 10000 €/$/£/AUD or 100000 ZAR in winnings per 14 day period at management's discretion.

All our withdrawals, including Wire, Neteller and Direct-to-Card, carry a 10-40 $/€/£ transfer fee. Our payment processor sets it according to your location, and you pay it. We generally do not add a casino withdrawal fee of our own, though a payment provider may add a method-dependent fee.

For withdrawal approval, provide an ID or passport front and back, a recent Utility Bill showing your account name and address, and front and back copies of cards used to deposit, covering every number except the first four and last four. Provide a signed CAF Card Authorization Form. For alternative payment methods such as Neteller or Skrill, only the ID or passport and utility bill are required. Send clear digital pictures to our support team by e-mail with your name and username.

Approval depends on meeting all conditions and verification of the required documents. If you do not comply or supply requested information within 30 days of requesting withdrawal, we cancel the request. We may reverse a withdrawal over 30 days old for missing security documents or incomplete verification. We may also request a Security Verification Form at any time. Failing to return that form with identification within 30 days of its request risks suspension, possible forfeiture and our unilateral resolution of account funds.

You may submit a withdrawal request at any time. Approval may take up to 12 working days after successful completion of authorisation and requires Fraud department authorisation. Our processing goal is 1 to 12 business days, subject to processor availability. After we accept verification documents, the request enters the queue on the next business day. Finance approval places you in the next available payment cycle. If several requests are pending, a subsequent request's processing period of up to 12 business days begins only after the first is paid. Wire or BTC processing may take up to 12 business days. During high withdrawal volume, we may temporarily reduce weekly limits to 500 €/$/£/AUD.

We may request identity documents at any time, before deposits or withdrawals or when we suspect fraud. When we request these documents, you cannot play until we have received and approved them. A fraud investigation may suspend your account and freeze winnings indefinitely until it ends. Suspected-fraud winnings arising from card deposits may be held for up to 12 months. If you deposit by credit card, security-form documents are required for cash-out and there may be a waiting period of up to 7 days before withdrawal processing. We void winnings if your account has chargebacks or unauthorized refunds, or is linked to accounts with chargebacks within the inter-casino security network.